Privacy Policy

Who we are

Our website address is: https://materiabase.com

​1. Data Controller

The entity responsible for processing your data is Sunrise HK International (operating as Materia Base), located at Room 1803 A Hua Qiang Road SEG.Building
Futian District Shenzhen For any privacy-related inquiries, contact us at info@materiabase.com.

​2. Purpose of Data Collection

We collect and process personal and corporate data strictly for the following purposes:

  • ​Managing quotes, purchase orders, and international sales contracts.
  • ​Coordinating logistics, shipping, and export documentation.
  • ​Conducting “Know Your Customer” (KYC) verifications for secure B2B transactions.
  • ​Compliance with international customs regulations and tax obligations.

​3. Types of Data Collected

  • ​Corporate Information: Materia Base
  • ​Contact Information: Materia Base Support Team, info@materiabase.com, and +86-13008854142.
  • ​Technical Data: China, essential cookies for site functionality, and transaction logs.

​4. Data Sharing and Transfers

Materia Base only shares data with third parties essential for the execution of the commercial agreement:

  • ​Logistics Operators & Freight Forwarders: To manage international shipping.
  • ​Financial Institutions: To process Swift/Wire transfers and payments.
  • ​Customs Authorities: To comply with legal export requirements in the country of origin and destination.

​Security Policy

​1. Encryption and Protection

All communications and data transfers on materiabase.com are protected via SSL/TLS encryption. We store data in secure servers with restricted access to prevent unauthorized disclosure.

​2. Transactional Security

  • ​Identity Verification: We reserve the right to request additional documentation to verify the legitimacy of a company before processing high-value export orders.
  • ​Payment Safety: We do not store credit card or bank account details directly on our servers. All transactions are handled through certified providers or direct bank-to-bank transfers.

​3. User Responsibility

Clients are responsible for maintaining the confidentiality of their account credentials. Materia Base is not liable for unauthorized access resulting from user negligence.

​Cookies Policy

​This website uses:

  • ​Essential Cookies: Technical cookies required for the website to load and function correctly.
  • ​Analytical Cookies: To monitor demand for specific materials (e.g., porcelain, ceramics) and improve our catalog.
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